FREQUENTLY ASKED QUESTIONS
Thank you for your interest in applying for assistance from the Manx Solidarity Fund.
We appreciate your difficult circumstances and can assure you that all applications will be considered fairly and as swiftly as possible.
The Manx Solidarity Team represent a broad cross-section of the Manx community. All of them are offering their time on a voluntary basis in order to enable some of those most affected by the COVID-19 pandemic to get the support they need.
The Directors of the Fund and the various committees usually meet on at least a weekly basis to consider the applications made. Often an application will prompt requests for additional information. Applicants will normally receive some initial contact from the Fund within one week of the application being made, but this may vary according to the volume of applications being received at any one time. We appreciate your patience during this period.
Ultimately the decision to award or not to award a grant - and the amount of the grant - is made at the absolute discretion of the Board of Directors. In considering an application the following factors are taken into account:
the completeness of the information received in the application;
the current financial circumstances of the applicant, including and their ability of the applicant to use existing financial resources to relieve their financial pressures;
the consistency of the information supplied, especially regarding the supporting documentation and references received;
the time taken to respond for requests for additional information; and
whether the request for assistance is consistent with the objectives of the Manx Solidarity Fund.
Finally, we do need to explain that:
not all applications will be successful; and
the pay-out on applications will be determined by the resources available to us, which are the financial donations received into the Fund.
If you have questions that are not covered below, please get in touch with us at firstname.lastname@example.org.
WHAT ARE THE OBJECTIVES OF THE FUND?
The objectives of the fund are:
● the prevention and relief of poverty on the part of individuals arising directly or indirectly from the COVID-19 pandemic by the making of financial grants or by the provision of goods and services essential to the carrying on of daily life;
● the relief of emotional distress suffered by individuals either directly or indirectly from the COVID-19 pandemic, including as a consequence of the self-isolation of themselves or others, by the provision of goods and services;
● the advancement of the health of the public and the relief of individuals requiring treatment in relation to the COVID-19 pandemic, including, but not limited to, by the purchase of medical equipment and test kits;
● and any other charitable purpose which the Trustees consider may prevent or alleviate the effects on the public of the COVID-19 pandemic.
DO I QUALIFY FOR MANX SOLIDARITY FUND SUPPORT?
The Fund has been established to support Isle of Man-based businesses, charities and individuals that:
● are in need because of the COVID-19 pandemic;
● are not otherwise in receipt of sufficient government support, and;
● lack their own financial resources.
Any business is eligible for consideration, including sole traders, partnerships, self-employed, and Limited Companies with Island resident employees, including shareholder employees.
Consideration for support is on the understanding that the Fund cannot make grants solely for the purpose of making or keeping a business profitable, simply because that is not – in law – a charitable purpose.
Fund support for a business must have the intent and effect of maintaining or supporting employees (including the self-employed) and employment, and/or the public generally.
Any charity or other volunteer organisation is eligible for consideration as long as they are able to demonstrate the direct additional benefit they deliver to individuals as a direct result of COVID-19 pandemic.
We will be unable to support those charities or voluntary organisations if the funds requested are required for the maintenance of large overheads, or if they already have significant resources.
DO I NEED TO COMPLETE THE WHOLE FORM?
Yes. In order for the Fund team to be able to consider your application we need you to complete every field in the form.
In order to maintain impartiality and objectivity we are unable to assist you in the completion of the form. However, we would recommend that all applicants ensure that the application being made is consistent with the objectives of the Fund.
If you need assistance with the form, we recommend that you speak to a trusted person who knows your circumstances, such as your accountant, social worker, doctor, business mentor, business organisation, trade union or friend.
WHAT HAPPENS IF I DON'T HAVE ALL OF THE INFORMATION THE FORM REQUESTS?
Read through form first and prepare what is needed so you can complete the form as much as possible and to the best of your ability. There is the opportunity to upload two pieces of supporting information in PDF format. Prepare this in advance, so you can upload when completing the form. This will be helpful in strengthening your case. Please contact if you have any questions.
If any of the questions are not applicable or the answer is none, please state this in the answer itself or at the end of the form. The more information that is supplied on your original form the better. Missing information will result in your application being delayed.
MY BUSINESS FEATURES A SHAREHOLDER WHO HAS ALREADY RECEIVED ISLE OF MAN GOVERNMENT COVID-19 SUPPORT FOR ANOTHER BUSINESS THEY ARE INVOLVED WITH, SO I MISSED OUT. CAN I APPLY?
Yes, you can still apply for support. The application must clearly demonstrate how the grant will alleviate the impact of the pandemic on individuals within the business.
I DON'T QUALIFY FOR THE MANX EARNINGS REPLACEMENT ALLOWANCE. CAN I APPLY TO THE FUND FOR A GRANT?
Yes, you can, as long as you provide all the relevant information required on the application form.
I NEED SOME HELP TO PAY MY RENT, CAN YOU HELP?
Before considering any application to assist with rent the Fund would need to understand what efforts have been made to take a rent holiday or to see evidence of negotiation with your landlord to reduce the rent – this includes private, local authority and government landlords.
I NEED SOME HELP TO PAY MY DEBT, CAN YOU HELP?
The Fund does not cover pre-existing debt - that is debt which exists prior to the pandemic resulting in lockdown in the Island. However, if the debt is due to financial hardship incurred as a direct result of COVID-19 then the Fund will consider the application and will take into account all the circumstances.
I OWN A BUSINESS AND HAVE A SPECIFIC PROJECT THAT I WISH TO DEVELOP THAT WILL ENABLE ME TO MAINTAIN AND GROW MY BUSINESS. CAN I APPLY FOR ASSISTANCE?
The Fund’s ability to support this type of initiative is completely dependent on the specific circumstances of the application. Our objectives require that any aid is to be provided for the relief to individuals suffering as a result of the pandemic. If your business has suffered in a way that has had in an adverse impact on its owners, officers, employees or customers and the business must therefore adapt to survive and reduce that impact, then the Directors may, (at their absolute discretion), consider the application on its merits.
WHO CAN ACT AS A REFERENCE?
The application requires the details of two independent referees. Your reference should not be members of your household or a family member of anyone in your household. Ideally, your reference should be someone who knows you well. They do not need to know about your particular circumstances but any information they provide in support of your application would be useful.
WHAT SUPPORT IS AVAILABLE TO INDIVIDUALS?
We will consider applications from people who are being seriously impacted by the current crisis and who are in need of support for bills, food, goods and other related items.
As such individuals suffering from ongoing loss of income may apply. Applications to cover one-off expenses incurred due to COVID-19 (such as cancelled holidays and weddings) cannot be considered under the objectives of the Fund.
IT HAS BEEN SUGGESTED THAT I RE-APPLY IN THE FUTURE. WHY IS THAT?
There are cases where we cannot help a business because of our legal objectives, but we can see that the owner and employees may benefit from individual help - especially if they are in a sector that will be late to recover. There may also be applicants who are trying very hard to get things back on track, and are stable at present, but if they have no income or customers in the coming weeks or government support dries up, their circumstances could deteriorate further. In these situations, we suggest a re-application. This will help us prioritise those most in need at any one time. There are examples of this being an effective approach as time goes on.
DO I HAVE TO APPLY ONLINE?
Online applications are preferred, as they speed up the process for applicants and those assessing them. If you have any problem using the online portal, please email email@example.com.